Terms of Service

Last Updated: February 14, 2025

1. Introduction

Welcome to iSchoolCloud. These Terms of Service (“Terms”) govern your access to and use of iSchoolCloud’s website, applications, and services (collectively, the “Services”). By using our Services, you agree to be bound by these Terms. If you are using the Services on behalf of an educational institution, organization, or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Definitions

• “Platform” refers to the iSchoolCloud software-as-a-service (SaaS) platform
• “User” refers to administrators, teachers, staff, parents, students, and any other individuals accessing the Services
• “Institution” refers to the school, educational organization, or entity subscribing to the Services
• “Content” refers to data, text, information, files, and materials uploaded or created through the Services
• “Student Data” refers to any information that directly relates to an identifiable student

3. Account Registration and Security

3.1 Account Creation

• Users must provide accurate, current, and complete information during registration
• Accounts must be created using official school email addresses where applicable
• Users must be at least 13 years old to create an account

3.2 Account Security

• Users are responsible for maintaining the confidentiality of their account credentials
• Users must notify us immediately of any unauthorized access
• Institutions are responsible for managing user access and permissions
• We reserve the right to disable accounts for security purposes

4. Service Terms

4.1 License Grant

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use the Services
• Create and manage educational content
• Store and process educational data

4.2 Usage Restrictions

You agree not to:

• Copy, modify, or create derivative works of the Services
• Reverse engineer or decompile the Services
• Remove any copyright or proprietary notices
• Use the Services for any illegal purpose
• Attempt to gain unauthorized access to the Services
• Interfere with the Services’ operation

4.3 Service Availability

• We strive to maintain 99.9% uptime
• We reserve the right to modify or discontinue features with notice
• Scheduled maintenance will be communicated in advance
• We are not liable for any service interruptions beyond our control

5. Data Privacy and Security

5.1 Data Collection

• We collect and process data as described in our Privacy Policy
• Institutions maintain ownership of all uploaded content
• We implement appropriate security measures to protect data

5.2 Student Data Protection

• We comply with applicable education privacy laws
• Student data is used solely for providing the Services
• We do not sell or monetize student data
• We implement additional safeguards for minor students

5.3 Data Security

• We use industry-standard security measures
• Data is encrypted in transit and at rest
• Regular security audits are conducted
• Breach notification procedures are in place

6. User Responsibilities

6.1 Acceptable Use

Users agree to:

• Comply with all applicable laws and regulations
• Maintain appropriate conduct
• Protect account credentials
• Report security concerns promptly

6.2 Content Guidelines

Users must not upload content that:

• Infringes on intellectual property rights
• Contains malicious code
• Violates privacy rights
• Is discriminatory or harmful
• Is false or misleading

7. Payment Terms

7.1 Subscription Fees

• Fees are based on subscription plan and user count
• Payments are due according to agreed payment terms
• All fees are non-refundable unless required by law

7.2 Payment Processing

• Payments must be made through approved methods
• Late payments may result in service suspension
• Price changes will be communicated in advance

8. Termination

8.1 Termination Rights

We reserve the right to:

• Suspend or terminate accounts for violations
• Disable access for non-payment
• Remove inappropriate content
• Cancel services with notice

8.2 Effect of Termination

Upon termination:

• Access to Services will cease
• Data export options will be provided
• Confidentiality obligations continue
• Applicable fees remain due

9. Intellectual Property

9.1 Ownership

• We retain all rights to the Services
• Institutions retain rights to their content
• Users retain rights to their original content

9.2 License to User Content

Users grant us license to:

• Store and process uploaded content
• Display content within the Services
• Use feedback for improvement

10. Warranties and Disclaimers

10.1 Service Warranty

• Services will perform substantially as described
• We will use reasonable skill and care
• We will comply with applicable laws

10.2 Disclaimers

• Services are provided “as is”
• No guarantee of uninterrupted service
• No warranty for third-party integrations
• No liability for user content

11. Limitation of Liability

• Our liability is limited to subscription fees paid
• No liability for indirect damages
• Force majeure exclusions apply
• Statutory rights are preserved

12. Indemnification

Institutions agree to indemnify us against claims arising from:

• Violation of these Terms
• Misuse of the Services
• Violation of third-party rights
• User content

13. Changes to Terms

• We may modify these Terms with notice
• Continued use constitutes acceptance
• Material changes require explicit consent
• Current Terms always available on website

14. Governing Law

• These Terms are governed by applicable laws
• Disputes subject to agreed jurisdiction
• Alternative dispute resolution available
• Class action waiver where permitted

15. Contact Information

For questions about these Terms, contact us at: Email: support@ischoolcloud.com

16. Severability

If any provision of these Terms is found unenforceable:

• Remaining provisions remain in effect
• Invalid terms will be modified to be enforceable
• Terms will be interpreted to fulfill original intent

17. Entire Agreement

• These Terms constitute the entire agreement
• Supersede prior agreements
• Include referenced policies
• Cannot be modified without written consent

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By using iSchoolCloud’s Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.